Gaming at 7laro is meant to be fun, exciting, and entertaining — not a source of stress or financial hardship. We take responsible gaming seriously, and we've built real tools to help every Filipino player stay in control of their play.
// Six pillars of responsible gaming at 7laro
Every 7laro player must verify their age through our KYC process before making any deposit or placing any bet. No exceptions — minors are never permitted on the platform.
Set daily, weekly, or monthly deposit and loss limits directly from your 7laro account dashboard. Once a limit is set, it takes effect immediately and can only be lowered — not raised — for a cooling-off period.
If you feel you need a break, 7laro's self-exclusion feature lets you temporarily or permanently close your account. During exclusion, you cannot log in, deposit, or place bets — no loopholes.
7laro can send you session duration alerts so you always know how long you've been playing. Set your preferred reminder interval and we'll notify you when it's time to take a breather.
At regular intervals during your gaming session, 7laro displays a reality check showing your net win/loss for the session and total time played — keeping you grounded and informed.
Our player support team is available around the clock via live chat. If you're struggling with your gaming habits, reach out anytime — our team is trained to assist with responsible gaming concerns.
7laro gives every registered player direct access to a full suite of responsible gaming controls. These tools are free, instant, and always available — because we believe that real player protection means putting the controls in your hands, not buried in a support ticket queue.
Whether you're a casual player in Manila enjoying a few rounds of Sic Bo on a Friday night, or a regular from Cebu who plays daily, these tools are designed to keep your gaming experience healthy and enjoyable for the long term.
7laro operates in alignment with responsible gaming standards promoted by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR provides resources and guidance for players who may be experiencing gambling-related difficulties.
// For support: contact PAGCOR directly or reach out to our 24/7 live chat team.
Set a maximum amount you can deposit into your 7laro account over a defined time period. Available intervals:
Lowering a limit takes effect immediately. Raising a limit requires a 7-day cooling-off period before the increase applies.
Cap the maximum amount you can lose within a set period. Once your loss limit is reached, 7laro will automatically suspend betting for the remainder of that period — protecting your bankroll and your peace of mind.
If you feel your gaming is getting out of hand, self-exclusion is the most powerful tool available. Choose from:
During any self-exclusion period, your account is fully locked. All pending bonuses are forfeited. Remaining balance is held securely and returned upon exclusion expiry (for temporary exclusions).
Not ready for full self-exclusion but need a short break? A cool-off period temporarily suspends your ability to deposit and play for a short window — 24 hours up to 6 weeks — without permanently closing your account.
Set a maximum session duration so that 7laro automatically logs you out after a defined period of continuous play. Available session limits range from 30 minutes to 8 hours. A 5-minute warning is displayed before your session ends.
Recognizing the signs early is the first step toward getting help. If any of these sound familiar, it may be time to use 7laro's self-exclusion tools or seek support.
Spending more money on gambling than you can afford to lose, or borrowing money to fund your play.
Chasing losses — continuing to play in an attempt to win back money you've already lost.
Feeling restless, irritable, or anxious when you try to cut down or stop gambling.
Neglecting work, school, family responsibilities, or personal relationships because of gambling.
Lying to family members, friends, or colleagues about how much time or money you spend gambling.
Using gambling as a way to escape problems, relieve stress, or cope with feelings of depression or anxiety.
Needing to gamble with increasingly larger amounts of money to get the same level of excitement.
Making repeated unsuccessful attempts to control, cut back, or stop gambling on your own.
Jeopardizing or losing a significant relationship, job, or educational opportunity because of gambling.
If you recognize three or more of these signs in yourself or someone you know, we strongly encourage you to use 7laro's self-exclusion tools or reach out to our support team immediately.
Access Your Account ControlsActivating self-exclusion on 7laro takes less than two minutes. The process is straightforward, confidential, and takes effect immediately. Here's how to do it step by step.
If you're having trouble accessing your account or need immediate assistance, our 24/7 live chat support team can activate self-exclusion on your behalf after verifying your identity. You don't have to do it alone.
If you are in crisis or need to speak with someone right away, please contact our support team via live chat from your 7laro account. Our responsible gaming team is available 24 hours a day, 7 days a week, including holidays.
You can also reach us by email at [email protected] — include "Responsible Gaming" in the subject line for priority routing.
Visit 7laro.one and log in using your registered email address and password. If you've forgotten your credentials, use the password reset option on the login page.
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu.
Inside Account Settings, find the "Responsible Gaming" tab. This is where all your player protection tools are located — deposit limits, loss limits, cool-off periods, and self-exclusion.
Click "Self-Exclusion" and choose your preferred exclusion period — from 24 hours up to permanent exclusion. Read the terms carefully before confirming your selection.
Enter your account password to confirm the self-exclusion request. You will receive a confirmation email at your registered address. The exclusion takes effect immediately upon confirmation.
Your account is now locked for the selected period. You will not be able to log in, deposit, or place bets. Any remaining balance is held securely in your account until the exclusion period ends.
Answer honestly. This is for your benefit — no data is recorded or submitted.
If you answer "yes" to two or more of the following, we encourage you to use 7laro's responsible gaming tools or speak with our support team.
Have you ever spent more money gambling than you originally planned to in a single session?
Have you ever felt the need to hide your gambling activity from family members or close friends?
Have you ever borrowed money — from friends, family, or a lender — specifically to fund gambling?
Have you ever continued playing to try to win back money you had already lost?
Has gambling ever caused you to miss work, school, or an important family commitment?
Do you feel anxious, irritable, or restless when you are not able to gamble?
Have you ever used gambling as a way to escape stress, loneliness, or personal problems?
Remember: This self-assessment is not a diagnostic tool. It is intended to help you reflect on your gaming habits. If you are concerned about your gambling behavior, please use 7laro's self-exclusion tools or contact our support team. Seeking help is a sign of strength, not weakness.
Gaming is at its best when it's fun and in control. 7laro gives you all the tools you need to keep it that way — so you can enjoy every session without worry.
🔞 21+ ONLY | PLAY RESPONSIBLY | TERMS & CONDITIONS APPLY