At 7laro, your privacy matters as much as your next big win. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a registered player on 7laro.one.
Six core principles that guide how 7laro handles your personal data
7laro uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorized access at all times.
We do not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your 7laro account and improve your gaming experience.
As a 7laro player, you have the right to access, correct, and request deletion of your personal data at any time, subject to applicable legal and regulatory requirements.
7laro only collects the personal data that is strictly necessary for account management, KYC compliance, payment processing, and fraud prevention. Nothing more.
We retain your data only for as long as required by law or necessary for the purposes it was collected. Once the retention period expires, your data is securely deleted or anonymized.
Whenever we make material changes to this Privacy Policy, 7laro will notify you via your registered email address before the changes take effect, so you are always informed.
7laro ("we," "us," or "our") operates the online gaming platform accessible at 7laro.one (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers and uses our services. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal information.
This Privacy Policy applies to all personal data collected through the 7laro Platform, including data collected during account registration, identity verification (KYC), payment processing, gameplay, customer support interactions , and any other interaction you have with 7laro.one.
By registering an account on the 7laro Platform or continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the Platform and may request account closure by contacting our support team.
Note: This Privacy Policy should be read together with 7laro's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. Together, these documents form the complete agreement governing your use of the 7laro Platform.
7laro collects the following categories of personal data from players and prospective players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, mobile number, residential address | Account communications, OTP delivery, support correspondence |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Deposit and withdrawal processing, fraud prevention, AML compliance |
| KYC Documents | PhilSys ID, passport, driver's license, UMID, SSS ID, voter's ID, proof of address | Identity verification, regulatory compliance |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | Game operation, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type and version, operating system, time zone | Platform security, fraud detection, service optimization |
| Usage Data | Pages visited, features used, click patterns, session timestamps | Platform improvement, personalization, analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support, dispute resolution, quality assurance |
Note: 7laro does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by applicable law or regulatory obligation (e.g., responsible gaming self-exclusion records).
7laro collects personal data through the following means:
7laro uses the personal data we collect for the following purposes:
Marketing Communications: 7laro will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or through your account settings. You may opt out of marketing communications at any time by updating your notification preferences in your account dashboard or by contacting our support team.
7laro processes your personal data on the following legal bases:
7laro does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
International Transfers: Some of 7laro's service providers may be located outside the Philippines. Where personal data is transferred internationally, 7laro ensures that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
7laro uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. Cannot be disabled. | Session / up to 24 hours |
| Functional Cookies | Remember your preferences such as language settings, display options, and last-used payment method to improve your experience on return visits. | Up to 30 days |
| Analytics Cookies | Collect anonymized data about how players use the Platform — pages visited, features used, session duration — to help 7laro improve its services. | Up to 12 months |
| Security Cookies | Detect and prevent fraudulent activity, bot traffic, and unauthorized access attempts on the Platform. | Session / up to 7 days |
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may prevent certain features of the 7laro Platform from functioning correctly. 7laro does not use third-party advertising cookies or cross-site tracking technologies.
7laro implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
Your Responsibility: While 7laro takes extensive measures to protect your data, you are also responsible for maintaining the security of your account credentials. Never share your password or OTP codes with anyone — including individuals claiming to be 7laro staff. 7laro will never ask for your password.
7laro retains your personal data for the periods set out below, after which data is securely deleted or anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| KYC Documents | Duration of account + 5 years after closure | Regulatory requirement |
| Financial & Transaction Data | Duration of account + 5 years after closure | AML / AMLA compliance (Philippines) |
| Gaming History | Duration of account + 3 years after closure | Dispute resolution, regulatory audit |
| Support Communications | 3 years from date of interaction | Legitimate interest, dispute resolution |
| Technical & Usage Data | Up to 13 months | Analytics, security monitoring |
| Self-Exclusion Records | Duration of exclusion + 5 years | Responsible gaming obligation |
Where 7laro is required by law to retain data for a longer period, the statutory retention period will take precedence. Upon expiry of the applicable retention period, data is permanently deleted from 7laro's systems or rendered irreversibly anonymous.
As a 7laro player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14:
7laro will respond to all valid privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.
Identity Verification: To protect your privacy, 7laro may require you to verify your identity before processing a privacy rights request. This ensures that personal data is not disclosed to unauthorized individuals.
The 7laro Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 7laro does not knowingly collect personal data from individuals under the age of 21.
During registration, all players are required to confirm that they are at least 21 years of age and to submit valid government-issued identification as part of the KYC process. Any account found to belong to a person under 21 years of age will be immediately suspended, all associated funds will be frozen pending review, and any winnings will be forfeited.
🔞 21+ Only: If you are a parent or guardian and believe that a minor has registered an account on the 7laro Platform, please contact our support team immediately at [email protected]. We will investigate and take immediate action to close the account and return any deposited funds.
The 7laro Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services, you are subject to their respective privacy policies and terms of service. 7laro is not responsible for the privacy practices or content of any third-party services.
We encourage you to review the privacy policies of any third-party services you use in connection with your 7laro account, particularly your chosen payment provider, before sharing personal data with them.
7laro reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will:
Your continued use of the 7laro Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
The most current version of this Privacy Policy is always available on this page at 7laro.one/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 7laro handles your personal data, please contact our Data Privacy team through the following channels:
For privacy rights requests (access, rectification, erasure, portability), please provide your full registered name, registered email address, and a clear description of your request. 7laro may require identity verification before processing your request.
We are committed to resolving all privacy-related inquiries promptly, fairly, and in accordance with applicable Philippine data protection law.
Your data is protected, your privacy is respected. Join thousands of Filipino players who trust 7laro for a safe and exciting online gaming experience.
🔞 21+ ONLY | PLAY RESPONSIBLY | TERMS & CONDITIONS APPLY